TRIPLE HEAVEN AIRCRAFT LEASING, INC.
I. Collection of information from and about you.
A. We collect contact information such as name, address, telephone number or email address. We can collect this information if you call or email our Leasing Department, or any other Department. We will also collect contact information to process your initial application.
B. We collect the information you post in a public space, on our social media pages or our websites.
C. If you use our website, we automatically collect certain information from you, including but not limited to your browser type, operating system, IP address and other software and hardware information. We may also collect information on your region, continent, country, city, zip code, time zone, and other data to display relevant and personalized content.
D. We may collect information about your browsing behavior, such as the date and time you visit the website, the pages of the website that you visit, the amount of time you spend viewing the website, the number of times you return to the website and other click-stream data. We treat this information as non-personal, unless required to do otherwise by applicable law.
II. Collection of information in different ways.
A. We also collect information if you contact our Leasing Department or any other Department.
B. We collect information from you passively. We use tracking tools like browser cookies.
C. We get information about you from third parties such as our business partners and social media platforms.
III. Usage of Information.
A. We use information to improve our understanding of your interests and concerns. We may use your information to make our website and services better, to customize your experience with us and to tailor our marketing activities to fit your needs and interest. We may combine information we get from you with information about you we get from third parties.
B. We use information to process your order initial application, and respond to your requests or questions.
C. We may use information to protect our company, our customers, our associates, and our websites. We also use information to collect and enforce accounts and to protect against fraud.
D. We use information for marketing purposes. We may use your information to contact you about new airplanes in our inventory for leasing and special block rate offers we think you’ll find valuable. These might be airplanes or rates we think you might find interesting. We may call you, or send you emails or text messages. We may also use other means as they are developed.
E. We use information to communicate with you about your airplane you leased from us or our business relationship. We may contact you about changes to our website or about service updates. We may also contact you about feedback or about this Policy or our website Terms.
F. We use information to maintain transaction and other business records. We will do this for as long as we deem necessary. We also use information for internal purposes: administrative and audit purposes. We also use information to meet legal, insurance and processing requirements. We will also use information as otherwise allowed by law, including if we have notified you. In some circumstances, we may seek your permission, for example, if we are legally required to do so.
IV. Disclosure of information with third parties.
A. We will share information with third parties who perform services on our behalf. We share information with vendors who send emails for us. We may also share personal information with service providers that help us operate our websites or run promotions.
B. We may share your information with our affiliated companies for internal audit, management, billing or administrative purposes. This includes future subsidiaries or affiliates.
C. We may share information with our business partners. We will share information with third parties who jointly sponsor an event or promotion with us.
D. We may share your information with any successor to all or part of our business. This includes if we are merged or all or part of our business or assets are transferred, assigned or sold. Your personal information will be disclosed to our successor or assign in these circumstances who can use and disclose your information for substantially the same purpose as set out in this policy.
E. We will disclose your information if we think we have to in order to comply with the law or to protect ourselves. This includes compliance with law outside of the US that might apply to us. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud. This might include fraud we think has happened during an application process or reporting of incorrect or misleading Hobbs or tachometer readings intended to result in personal or financial gain.
F. Content and information that you submit through Twitter and other platforms may appear on our websites through feeds from those platforms. We are not responsible for the privacy practices of any such platform.
V. You have certain choices about sharing and marketing practices.
A. You may access any personal information you provide to us, correct or modify any such personal information, or direct us to delete or make no further use of your personal information. To do so, please send us an email with your request to Lease@tripleheaven.com. We will make reasonable efforts to service your request in a timely manner.
B. You can opt out of receiving our marketing communications. To stop receiving marketing messages via any medium, please send an email to Lease@tripleheaven.com or call us at 1.800.506.4893. Opt out requests will be processed without delay, but may not take effect immediately. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions or information about your bill. We may still use your information for internal purposes like maintaining our website.
If you would prefer that we not share your name, address and transactional information with other marketers, please contact us at Lease@tripleheaven.com. In your request, please include your name and your email and postal addresses. We never share your payment information with other marketers.
C. You can control if we share information with third parties for their promotional purposes. To opt out of having us share your information with third parties for their promotional purposes, call us at 1.800.506.4893 or email at Lease@tripleheaven.com.
D. You can control cookies and tracking tools. Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here because flash cookies cannot be controlled through your browser settings. If you block cookies on your browser, certain features on our sites may not work.
VI. Our sites are meant for adults. We do not knowingly collect any personal information from children without permission from a parent or guardian. If you are a parent or legal guardian and think your child has given us information, you can send an email to Lease@tripleheaven.com.
To provide you with an increased level of security, we may transmit certain personal information back and forth between us during the application process which may be protected with a password. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
IX. We store information in and outside of the United States. Information we maintain may be stored, processed or accessed both within and outside of the United States. You understand and agree that we may transfer your information to the United States or elsewhere and that the laws of these countries may not afford the same level of protection as those in your country. This site is subject to US law. In the US, local laws may permit government and law enforcement to have access to your information. This may differ from the laws in your country.
X. We may update this private policy. From time to time we may change our privacy practices. We will post an updated copy on our website. Please check this page for updates.
XI. Legal Disclaimer. Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.